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   Headlines in the newspapers over the last six weeks have been horrible. Severe flooding along the Mississippi where residents from Tennessee to Louisiana face the task of gutting homes soaked in polluted water. 

   Death Toll from tornadoes in 2011 reaches 508 people in the United States. In mid April we had a three day outbreak from near Jackson, Mississippi to Raleigh, North Carolina. In late April almost 250 tornadoes touch down over a four day period including Tuscaloosa and Birmingham, Alabama. Next a destructive weekend of tornado activity which included a tornado on May 22nd that may have been over a mile wide slicing through Joplin, Missouri. This tornado alone was the deadliest single tornado in the United States in sixty-four years when 181 people were killed in Oklahoma. This was followed by a deadly night of tornadoes in Kansas, Oklahoma and Arkansas. The following day destructive tornadoes sliced through parts of Missouri, Mississippi and the Ohio Valley.

   I just finished reading an article  posted on Facebook from the NC Insurance Agents, Adjusters and Professionals. The agent that posted it (Mr. Dean Beck, an associate and long time friend) talked about compassion for losses of loved ones so much more so that simple property. Dean also talked about our industry bringing insureds "back to whole" for those property losses. What struck me most of all was a simple thought; if you deal with an agent over the phone (one of those 1-800 agencies that only talk about saving you money and rarely if ever talk about true customer service) for your home, your car or your boat and you have a debilitating loss do these same people really care if you are homeless today?

   At Birchell Insurance Agency (like most other independent agencies) we care about our neighbors, friends and family. Are you sure that these 1-800 companies truly feel the same way? Call us at either 407-936-1572 or 1-800-978-8813 and lets see if we can save you money and truly tell you that yes, we do care!

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